H2H

FAQ
For Helpers

A task is a specific, defined piece of work or activity that needs to be completed. It’s a single action or a series of actions aimed at accomplishing a particular goal or objective. Tasks are often short-term in nature and can be part of larger projects or daily routines.

A job is a role or position that involves a set of tasks and responsibilities carried out by an individual, usually in exchange for compensation. It’s more long-term and broad in scope compared to individual tasks. A job encompasses various duties and activities related to a specific profession or occupation, and it’s often defined by a job title.

H2H Here2Help – Task Services is exclusively a lead generation platform that connects Helpers with individuals or businesses needing assistance with a wide range of tasks/jobs. As a H2H Helper, you’ll have access to a stream of task/job opportunities, allowing you to choose which ones fit your schedule and expertise. It’s an efficient way to find work and increase your income.

H2H Here2Help – Task Services is a lead generation service dedicated to connecting Helpers like you with employers who need various tasks and jobs completed. It’s important to know that while our service requires a subscription fee from Helpers to access these opportunities, we cannot guarantee the number of leads or responses you’ll receive for your investment.

No, the leads provided by H2H are not exclusive. They are shared with all Helpers who match the criteria of the task/job posting. This system encourages a competitive and fair environment, giving multiple Helpers the opportunity to offer their services.

Yes, as a Helper, you are responsible for securing your own insurance to cover the services you provide. This ensures you are protected in the event of accidents or damages while performing tasks/jobs. H2H encourages all Helpers to have up-to-date insurance for their peace of mind and protection.

The moment an Employer chooses you for a task/job and you agree to accept, an agreement is formed directly between the two of you. Any details or specifics about the service or agreement are to be directly discussed and agreed upon between you and the Employer. H2H simply connects Helpers seeking work with Employers seeking workers.

H2H offers a diverse range of task/job opportunities, from household chores like cleaning and gardening to professional services such as party assistant, packing & moving, hospitality to general labouring. As a registered Helper, you can select tasks/jobs that align with your skills and preferences, providing flexibility in the work you choose to take on.

Payment arrangements are made directly between you and the Employer. This information is already provided by the Employer in the posted task details.

Cash is legal tender in Australia, so it is ok to be paid in cash for the work done, but it is illegal not to declare it.

As agreements are between you and the Employer, it’s important to communicate openly and resolve any issues directly with them. Offering solutions like redoing the task or negotiating a partial refund can help maintain your reputation and Employer relationships.

To become a Helper, you simply sign up on our website or app, fill out your profile with your skills and preferences, and start receiving tasks.

While H2H primarily serves as a lead generation service, we do offer basic support for platform-related inquiries. However, for specific task agreements or disputes, Helpers are encouraged to resolve these directly with Employers.

By providing access to a continuous stream of task/job leads, H2H helps you expand your Employer base and increase your visibility. This can be particularly beneficial for freelancers and small businesses looking to establish a strong presence in their local market or specialty area.

FAQ
For Employers

H2H Here2Help – Task Services is a lead generation service designed to connect Employers with Helpers for a wide range of tasks/jobs. Whether you need help with household chores, professional services, or anything in between, H2H provides a straightforward, FREE platform to find the right worker. While we don’t vet Helpers or guarantee the quality of work, we offer access to hundreds of Helper profiles, enabling you to make informed hiring decisions.

As H2H is a platform focused on connecting Employers with Helpers, we do not vet Helpers or ensure the quality of their work. Employers are provided with basic profiles of Helpers, including their skills and experiences, to make valued decisions on whom to hire based on their specific needs.

H2H does not provide insurance for Helpers of the tasks/jobs completed by Helpers. It is up to the Helper to have the appropriate insurance coverage. Employers should discuss and confirm insurance details directly with the Helper before hiring to ensure adequate protection.

After posting your task/job on H2H, you’ll receive profiles of Helpers to review. You have complete discretion in choosing the Helper that best fits your needs based on their profile information. If the initial profiles don’t meet your satisfaction, you can view more if available.

Any issues regarding unsatisfactory work should be addressed directly between you and the Helper. H2H facilitates the initial connection but is not involved in agreements or disputes between Employers and Helpers. Open communication and clear agreements are key to resolving such issues.

Payment terms and arrangements are part of the “Post your Task” requirements for clarity. If any other related issues in regard to payment or payment method arises, Employers are to discuss directly with the Helper.

No, using H2H to post tasks/jobs and connect with Helpers is completely FREE. Our platform is designed to be an efficient and effective service for Employers seeking assistance with various tasks/jobs.

While H2H facilitates connections between Employers and Helpers quickly, the availability of Helpers for urgent or emergency tasks/jobs depends on the Helpers themselves. We recommend posting your task/job as early as possible to increase the chances of finding a suitable Helper promptly.

Financial agreements, including any changes to the initially agreed-upon rate, should be directly discussed and resolved between you and the Helper. 

We recommend: 

  1. Reviewing the Helper’s profile carefully and discussing any safety concerns or requirements with them directly. 
  2. Asking for references or additional information (identification, Police Checks) to verify their reliability and professionalism may also be beneficial.
  3. Requesting for an interview prior to accepting the Helper

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Why We Are Unique

Lead
Generation Platform

We connect clients with helpers

Affordable Subscription Model

For unlimited task
leads

Do Not Bring
Your
Own Equipment

Clients must provide all necessary equipment

Get Paid
On Completion

Receive your payment via cash, transfer or invoice as agreed with client

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